Get in Touch With Us
We are always glad to hear from the people who read our pages. Whether you have spotted something that needs correcting, have a question about something you read here, or simply want to share an idea, this page explains how to reach us and what to expect once you do.
The Best Way to Reach Us
Email is the simplest and most reliable way to contact our team. Please write to us at info@broomeycroftfarm.co.uk and a member of the team will read your message personally. We do not use automated replies to answer questions, so every response comes from a real person who has taken the time to look into what you asked.
What You Can Write to Us About
There is no such thing as a silly question. Readers usually get in touch for reasons like these:
- Corrections: if a detail on one of our pages looks out of date or unclear, tell us which page it is and what you noticed.
- General questions: if something we have written is confusing, we are happy to explain it in plainer terms.
- Feedback and suggestions: ideas for topics you would like us to cover, or thoughts on how we could make the site easier to use.
- Partnership or media enquiries: please include a short outline of what you have in mind.
Helping Us Help You
A few small details make a big difference. Try to include a clear subject line, the address of the page you are writing about, and as much context as feels comfortable. Screenshots can be useful when describing something that looks wrong. Please never send passwords, bank details or other sensitive personal information by email.
When to Expect a Reply
We aim to answer most messages within two to three working days. During busy periods or public holidays it may take a little longer, but we do read everything that arrives. If your message needs some research before we can give a proper answer, we will let you know that we are looking into it.
Your Information
Anything you send us is used only to respond to your message and to improve the site. You can read more about how we store and handle personal details in our Privacy Policy. For the general rules that apply when you use this website, please see our Terms of Use.
Thank you for taking the time to reach out. Your questions and comments help keep our pages accurate, useful and honest, and we look forward to hearing from you.